LT Tech Hits Sysaid, Palace Entertainment, and Dunkin Brands With Patent Infringement Lawsuit

Posted on July 21, 2013 by Steven Callahan

On July 16, 2013, LT Tech filed a patent infringement lawsuit in the Northern District of Texas (complaint available here) against Sysaid Technologies, Ltd., Palace Entertainment, Inc., and Dunkin Brands Group, Inc. LT Tech claims that defendants infringe U.S. Patent No. 6,177,932, which claims a method and apparatus for a network based customer service, through the use of Sysaid’s help desk solutions.

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